FAQ

In case the following questions don’t answer your query, please reach through any of the following methods:

SHOP INSTAGRAM https://www.instagram.com/gradientgalaxies/

CONTACT FORM PAGE https://gradientgalaxies.bigcartel.com/contact

What is the processing time for my order?

All open orders have a processing time of 1-2 weeks.

Where do you ship currently?

We ship internationally at the moment. Due to shipping restrictions for Canada and Australia, we are not able to ship there currently, but shipping will resume as soon as the restrictions lift.

I am from India, how do I order?

You can order through our dms on Instagram, and pay through Gpay/UPI/Bank transfer. Our Instagram is linked at the end of the website, scroll down to find it.

What is your shipping and refund policy?

Check out https://gradientgalaxies.bigcartel.com/shipping-and-refund-policy for all the info on that, and if you have more queries, you can reach out through our email [email protected] or through the contact us page.

It says that everything is customizable. How can I get my order customized?

You can either type out what customisations you want in the instructions/notes box during checkout or reach out to me after placing your order through Instagram dms. In case of any problems or queries, please reach out through our Instagram or our email [email protected]